FAQ

  • Can I do any work to help reduce the cost?

    Yes, if you're able to handle tasks like moving furniture or doing minor prep work such as light sanding or cleaning, this can help reduce labor time and costs. We’re happy to discuss what’s feasible for you to do safely.

  • What prep do you do? Preparation? Sanding? Carpentry repairs?

    We handle all necessary preparation, including surface cleaning, sanding, filling holes, and caulking. If needed, we can also perform minor carpentry repairs, such as fixing trim or repairing drywall.

  • Do you have any seasonal limitations?

    For exterior projects, we do have seasonal considerations. Freezing temperatures and wet weather can affect drying times for paint. We typically schedule exterior jobs between late spring and early fall, but interior work can be done year-round.

  • What is your service process?

    We start with an initial consultation, followed by a thorough inspection of your space. We then provide a detailed estimate. After approval, we schedule the project, complete the prep work, and begin painting. Once finished, we review the work with you to ensure satisfaction.

  • How long will it take before work begins?

    Once the estimate is approved, work can typically begin within two to four weeks, depending on our current schedule and the scope of the project.

  • When do I pay?

    A 20% deposit is required upon scheduling the job, with the remaining balance due upon completion and your satisfaction with the work.

  • How long will the job take?

    The duration depends on the size of the project, but most residential jobs take between 3 to 7 days. We will provide a more specific timeline during the consultation.

  • How many people will be on my jobsite?

    Typically, a crew of 3-6 professionals will work on your jobsite, depending on the scope of the work.

  • Do you offer a guarantee, warranty, or satisfaction guarantee for the work?

    Yes, we stand by our work with a satisfaction guarantee and offer a warranty on labor and materials. The exact details will be provided in your estimate.

  • What if I need repairs? Holes in wall? Broken cabinet?

    We can repair most minor issues like holes in drywall, cracks, and even some carpentry work, such as fixing broken cabinets. Larger repairs may require a separate contractor, but we’ll guide you through the process.

  • Do you work with me to pick colors? Is there a color consultation?

    Yes, we offer a complimentary color consultation to help you choose the right shades for your home. We can also recommend premium paint brands and finishes that match your vision.

  • Is there a difference in materials? Do premium paints cost more?

    Yes, there is a difference in materials. Premium paints offer better coverage, durability, and longevity. While they cost more upfront, they can save you money in the long run by lasting longer and requiring fewer coats.

  • Do you tape, mask, or use plastic to prevent overspray?

    Absolutely! We take all necessary precautions, including taping, masking, and using plastic sheeting to protect your home from overspray and ensure clean lines.

  • What maintenance should I expect?

    To maintain the longevity of your paint job, we recommend regular cleaning of surfaces and touch-ups as needed. For exterior work, periodic inspections can help catch any wear and tear early.

  • How do I book a service? Online booking or Contact Form?

    You can easily book a service through our website’s contact form or by giving us a call. We’ll schedule a consultation and provide an estimate based on your needs.

  • Do you offer any discounts? Referral discount? Slow season discount?

    Yes, we offer referral discounts for customers who recommend us to others. Additionally, we sometimes offer discounts during our slower seasons in winter.

  • What safety measures do you follow?

    We prioritize safety on every jobsite. Our crew follows OSHA guidelines and wears appropriate protective gear. We also ensure proper ventilation during indoor projects to protect against fumes.

  • Do you have any eco-friendly processes?

    Yes, we use low-VOC and eco-friendly paints whenever possible to reduce environmental impact and improve indoor air quality. We also responsibly dispose of paint waste and recycle materials.

  • Do you partner with any designers, decorators, or contractors?

    Yes, we often collaborate with designers and decorators to bring your vision to life. If additional work is required, such as renovations, we can also recommend trusted contractors we’ve worked with.

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